Maximizing Point of Service Collections: Improve Health System Financial Performance
Description: Changes in healthcare have put a spotlight on front-end collections. Revenue coming directly from patients due to the proliferation of high deductible health plans is growing and, as a result, point of service collections has become more complex. To successfully manage the increased pressure on patient collections requires a different approach for many organizations, one that focuses on people, processes, technology, and partnerships to ensure providers achieve as close to 100% of net collections as possible. This white paper discusses the pressing need for health systems and practices to shift the focal point of revenue cycle improvements to front-end workflows to help reduce costs and improve financial performance.